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Certified Courses

Certified Courses are designed to help Agent Partners attain professionally certified
skillsets and qualifications by deepening your knowledge and skills and developing specialisation within functional areas.

Increase Your Credibility

and Professional Image

Learn from Renowned

Educational Institution

Get In-depth Understanding

of Important Topics

Organised in partnership with established and recognised educational institutions, these

Certified Courses require a minimum commitment of 16 hours to complete. Upon completion of any course,

Agent Partners receive a certified badge to display on your PropertyGuru agent profile and listings (coming soon in 2021).

 Course Topics​

Digital Marketing 

Managing Clients & Disputes 

Social Media

Marketing (Basic level)

Course overview: 

  • Property agents will gain the essential knowledge and practical skills to be able to integrate social media into their marketing strategy effectively. 

  • Property agents will learn how to define social media objectives and create a social media plan tailored to their business or organisational needs. They will also hone their ability to identify and select the right social media platforms to reach the right target audiences.

Date & time:  

  • 29 - 30 April, 9am - 6pm

Who should attend: 

  • Suitable for property agents who wish to grow their online presence and get more leads 

Social Media Marketing


  • Social media fundamentals
  • Social media marketing best practices: tools, platforms and trends
  • Social media marketing campaign: process and practices
  • Effective content marketing (mobile web, podcasting, webinars, storytelling with video, etc.)
  • Analytics, data and measuring succes
  • Social media branding strategy
  • Search Engine Marketing (SEM) - Paid search and Search Engine Optimisation (SEO)
  • Online advertising platforms including Facebook Ads Manager, mobile apps etc.
  • Maximising social media lead generation through audience engagement (email, marketing, blogs eBooks, etc.)





Lesson Plan

 

This course consists of 1 module:​

Mode of assessment:

  • Group project and presentation

Certification: 

  • A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass the required assessment. 

Course fees:  

 

Course is eligible for SkillsFuture Credit.   

Note: Course fee is payable upon acceptance.    

About the trainer: 

  • Ahsan Uddin Shan’s experience spans across the practices of digital marketing, communications, education, brand marketing and content creation. His areas of special interest include Design Thinking, UXd, Digital Media Marketing and anything that is social and Human Experience Design. Shan also authored Web Design Applications, a book about tools and techniques for designing user-centric websites. 

To ensure all PropertyGuru Agent Partners receive certification for completing the course, please register with:

  • Your exclusive PropertyGuru code: PGA2021

  • The same mobile number and email address you use for your AgentNet account

From Conversation to Conversion: Nurturing Customer Relationships on Digital Platforms (Basic level)

Course overview:

 

Through the course, participants will be able to:  

  • Identify your target audience persona and their information needs 

  • Craft a brand persona that your target audience can relate to  

    Present your brand/product/service effectively for conversions

  • Create and facilitate crucial conversations between your brand and your target audiences online 

  • Identify relevant topics of interest with search traffic and search trends research on Google Ads Keyword Planner and Google Trends 

  • Plan relevant, converting website landing pages based on high search traffic content topics 

Date & time:  

  • 5 - 6 April, 9am - 6pm

Who should attend: 

  • Suitable for property agents who are interested in using relevant content to build effective relationships with potential customers  

  • Would be beneficial to those who might have an existing business, website, mailing list and social media presence  

Common Legal Problems Faced by RES (Part 1)


  • Misrepresentation
  • Option to Purchase
  • Payment of commission
  • Delay / failure to complete
  • Bringing disrepute to the Real Estate Profession
  • Case studies




Negotiation as an alternative to dispute resolution


  • Overview and Introduction to Negotiation
  • The Negotiation Process




Methods of Resolving Disputes


  • Negotiation
  • Mediation
  • Arbitration
  • Litigation
  • CEA Dispute Resolution Scheme
  • Case studies




Negotiation Skills/Techniques


  • Discover Your Negotiation Style:
  1. Accommodating
  2. Avoiding
  3. Compromising
  4. Collaborative




Q&A and Assessment






Lesson Plan

 

This course consists of 4 modules:​

Mode of assessment:

  • Individual project and presentation 

Certification: 

  • A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s) 

  • A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s) 

Course fees:  

 

Course is eligible for SkillsFuture Credit.    

Note: Course fee is payable upon acceptance.    

About the trainer: 

On the back of 10 years of experience in writing and digital marketing both in-house and for agencies, Cheak Hong Ian founded Council Consulting, a digital marketing training consultancy that helps companies build sustainable, scalable online ecosystems to reach their audiences with useful, engaging and decision-making content. 

Cheak has worked with various organisations from SMEs to MNCs, including brands like BMW, Emerson, Bata, Julie’s Biscuits, NCS, The Golden Duck and Trinity Medical, initiating campaigns reaching tens of millions of people within Singapore and throughout the Asia Pacific region, managing over S$5 million in digital advertising budget to-date.

Cheak holds a Bachelor of Communication (Mass Communication) degree from RMIT University and the WDA Advanced Certificate in Training and Assessment (ACTA). 

To ensure all PropertyGuru Agent Partners receive certification for completing the course, please register with:

  • Your exclusive PropertyGuru code: PGA2021

  • The same mobile number and email address you use for your AgentNet account

Common Legal Problems and Methods of Resolving

Disputes in Real Estate Transactions (Basic level)

Course overview:

 

Through the course, participants will be able to:  

  • Understand the common legal pitfalls faced by fellow salespersons in the industry and be able to identify and avoid these pitfalls 

  • Understand the various dispute resolution methods available to them and be equipped with the relevant know-how to effectively manage and resolve legal pitfalls as and when they encounter them through the use of negotiation, mediation, arbitration or litigation 

  • Learn about the complaint process of the Council of Estate Agents 

  • Be introduced to the negotiation process  

  • Understand and identify basic negotiation techniques

Date & time:  

  • 21 - 22 April, 9am - 6pm

Who should attend: 

  • Applicants should preferably be a registered Real Estate Salesperson with Council of Estate Agencies  

  • Property agents interested in acquiring the necessary legal knowledge in order to avoid pitfalls so as to stay professional and better serve his/her clients 

Common Legal Problems Faced by RES (Part 1)


  • Misrepresentation
  • Option to Purchase
  • Payment of commission
  • Delay / failure to complete
  • Bringing disrepute to the Real Estate Profession
  • Case studies




Negotiation as an alternative to dispute resolution


  • Overview and Introduction to Negotiation
  • The Negotiation Process




Methods of Resolving Disputes


  • Negotiation
  • Mediation
  • Arbitration
  • Litigation
  • CEA Dispute Resolution Scheme
  • Case studies




Negotiation Skills/Techniques


  • Discover Your Negotiation Style:
  1. Accommodating
  2. Avoiding
  3. Compromising
  4. Collaborative




Q&A and Assessment






Lesson Plan

 

This course consists of 5 modules:​

Mode of assessment:

  • Quizzes 

Certification: 

  • A Certificate of Performance will be awarded to participants who meet the 75% attendance requirement and pass all required assessment(s) 

  • A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s)  

Course fees:  

 

Course is eligible for SkillsFuture Credit.    

Note: Course fee is payable upon acceptance.    

To ensure all PropertyGuru Agent Partners receive certification for completing the course, please register with:

  • Your exclusive PropertyGuru code: PGA2021

  • The same mobile number and email address you use for your AgentNet account

 
 

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